Privacy Policy

TERMS AND CONDITIONS

We welcome you to our website. By visiting our site you agree to be bound by the following terms and conditions, including our Privacy Policy, and any notices or revisions thereto, without limitation or qualification. Please read the following terms and conditions carefully before using this website
(“Site”). If you do not agree to these terms and conditions you may not use this Site.

 

Privacy

Please review our Privacy Policy before using the Site, as this policy also governs your visit to our Site.

Modifications
We reserve the right to change the terms, conditions and notices under which this Site is made available for you. You are responsible for regularly reviewing these terms and conditions. Personal And Non-Commercial Use Limitation
This Site is made available for personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Site. You may download portions of the Site for your own lawful noncommercial use or to place an order for our products. Any other use of the materials on this Site, including but not limited to the modification, reproduction, distribution, replication, display or transmission is strictly prohibited. Any unlawful use
of the materials on this Site is strictly prohibited. % Discounts And Promotional Discounts Site-wide discounts may not be applied to value sets, kits or devices, unless the discount is specifically marketed to be applied to value sets, kits, or devices.

Welcome promo codes and MOBILE15 promo code offers may only be applied to specific products , value sets , kits or devices.

Intellectual Property
The entire content of this Site, including the text, design graphics interfaces, software code, icons, audio, video, and the selection and arrangement thereof, is our copyrighted work and protected by the copyright laws of the United States. All trademarks, service marks, and tradenames, registered
and unregistered, are the property of Irie Rock™. Except as specifically authorized, you may not use, republish, reproduce, display, create derivative works from, or reverse engineer or decompile, distribute, copy, post or transmit any of the material on this Site.

User Submissions
Except for any personally identifiable information we may collect from you under the guidelines of the Privacy Policy, any material, information or other communication you transmit, upload or post to this Site will be considered non-confidential and non-proprietary and we will have no other obligations of any nature or sort with respect to such data collection.

Third – Party Links
For your convenience, this Site may contain links to other sites on the Internet which are not affiliated with us in any way. We take no responsibility for these sites or the information which may appear on these sites.

Claims
Each claim or statement made regarding our products is made for Jamaican residents only, except as otherwise noted. Disclaimer We make no representations or warranties for the accuracy or completeness of this Site or the content of linked sites, if any. Irie Rock™ only guarantees products sold through this website, authorized retailers or our Ecommerce partners. Irie Rock™ does not and cannot guarantee the authenticity of any product sold
by an unauthorized retailer. Irie Rock™ is not affiliated or associated with the sponsors, owners or producers of any third party websites that are unauthorized sellers of our products and we explicitly disclaim any responsibility for the accuracy, content or availability of the information, products, and/or services found on or through such third party sites. We do not make any representations or warranties as to the security of any information (such as credit card and other sensitive information) you might give on any third party site. Always retain your receipt to assist in the tracking of any product you purchase, in the unlikely event it is defective.

THIS SITE AND THE MATERIALS, INFORMATION, SERVICES AND PRODUCTS INCLUDED IN THIS SITE ARE PRESENTED AS IS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE WEBSITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS;(b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c)
DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF
OFF-WEBSITE LINKS ON THE WEBSITE; (e) COMPUTER VIRUSES, SYSTEM FAILURE OR MALFUNCTION WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE WEBSITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY SITES; OR (f) EVENTS BEYOND OUR REASONABLE CONTROL.

FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST
PROFITS) RELATED TO THE WEBSITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).

Indemnification
You agree to defend, indemnify and hold us, our officers, directors, employees, contractors and agents harmless for any loss, damages or costs, including reasonable attorney’s fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to
indemnify us for any loss, damages, or costs, including reasonable attorney’s fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure. Anti-Diversion
Irie Rock™ is not responsible for any injury or damage that may result from the purchase of its products through distributors or retailers who are not authorized distributors or retailers of Irie Rock™ products. Irie Rock™ is not responsible for any injury or damage that may result from products purchased past their expiration date or those that have been discontinued.

 

Shipping information
Thank you for shopping at Irie Rock If you are not entirely satisfied with your purchase, we are here to help.

Irie Rock is dedicated to bringing you the best in cosmetics and skincare products. If you are not completely satisfied with a product for any reason, please contact our Customer Care team 1-876-633-6156, Monday through Friday, 9:00am to 5:00pm, or via email at customerservice@irierock.com
for assistance, within 15 calendar days of the date of delivery. We will be more than happy to go over your concerns and find the best way for you to get the most out of your purchase.

RETURNS
You have 15 calendar days to return an item from the date of delivery. To be eligible for a return, all returned items must be in its original packaging. Returned cosmetics may not be altered and must contain over 50% of the cosmetic product. All parts, pieces, cords, chargers, must be returned. (You
may keep free gifts and gifts with purchase). Products purchased as part of a set cannot be returned individually. The entire set must be returned. Unfortunately, we are unable to accept returns or issue refunds after 15 calendar days.

Customers are responsible for return shipping charges, unless the return was a result of Irie Rock shipping damage or Irie Rock sending products which were not specifically ordered by purchaser (will be verified by ecommerce order data, emails, WhatsApp, Instagram Messages or any other communication medium used between client and Irie Rock).

For shipping, we recommend using a shipping method with tracking and insurance, both obtained at the cost of the shipper. Please retain your shipping receipt for proof.

Please send your returns shipment to:

Irie Rock
8 Jacqueline Avenue
Edgewater, Bridgeport P.O
St Catherine ,Jamaica

All returns are subject to validation and approval by Irie Rock . Irie Rock reserves the right to refuse a return, if a return is received in the following condition:

Order is refused upon delivery. Personal refusal of an order upon delivery, is not an approved return and will be refused by True Shade Cosmetics Limited. If it is accepted via email confirmation by the shipper, a fee of 50% of product cost in addition to a calculated service charge will be applied and
deducted from your refund. Item is not in the original packaging. We reserve the right to deny the return or issue a refund if the item is not returned complete with original and undamaged packaging.
Returned item is damaged in transit. Return items damaged in transit will not be accepted for return or exchange. Please insure your return with the carrier.
Sales and limited-edition promotions. All sales and promotions are final and do not qualify for refund.

REFUNDS
Once we receive your item, we will inspect it then notify you that we are in receipt of your returned item and advise whether you are approved for a refund. If your return is approved, we will initiate the appropriate refund to your credit card within 20 business days. Please note that the issuing
bank/credit card company may take up to 10 business days to post the credit to your account.

Privacy Policy
At Irie Rock, we are dedicated and geared towards the safekeeping of our website visitors and users’
privacy; this policy sets out how we will treat your personal information.

1. What information do we collect? We may collect, store and use the following kinds of personal
data:

i. Information about your computer and about your visits to and use of this website including your
IP address, geographical location, browser type,
referral source, length of visit and number of page views;
ii. Information relating to any transactions carried out between you and us on or in relation to this
website, including information relating to any
purchases you make of our goods or services;
iii. Information that you provide to us for the purpose of registering with us which includes your
personal contact details, billing and shipping address
information;
iv. Information that you provide to us for the purpose of subscribing to our website services, email
notifications and/or newsletters;
v. Any other information that you choose to send to us; and

2. Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser.
The information is then sent back to the server each time the browser requests a page from the
server. This enables the web server to identify and track the web browser. We may use both
“session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep
track of you whilst you navigate the website; We will use the persistent cookies to: enable our
website to recognize you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent
cookies will remain stored on your computer until deleted, or until they reach a specified expiry
date. We use Google Analytics to analyze the use of this website. Google Analytics generates
statistical and other information about website use by means of cookies, which are stored on users’
computers. The information generated relating to our website is used to create reports about the
use of the website. Google will store this information. Google’s privacy policy is available at:
http://www.google.com/privacypolicy.html.

Our advertisers/payment services providers may also send you cookies. Most browsers allow you to
refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking
“Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
This will, however, have a negative impact upon the usability of many websites, including the ability
to effectively process an order.

3. Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy
or in relevant parts of the website. We may use your personal information to:

i. Administer the website.
ii. Improve your browsing experience by personalizing the website.
iii. Enable your use of the services available on the website.
iv. Send to you goods purchased via the website, and supply to you services purchased via the
website.
v. Send statements and invoices to you, and collect payments from you.
vi. Send you general (non-marketing) commercial communications.
vii. Send you email notifications which you have specifically requested.

viii. Send to you our newsletter and other marketing communications relating to our business or
the businesses of carefully-selected third parties which
we think may be of interest to you by post or, where you have specifically agreed to this, by email or
similar technology you can inform us at any
time if you no longer require marketing communications.

ix. Provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
x. Deal with enquiries and complaints made by or about you relating to the website; and where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

i. To the extent that we are required to do so by law.
ii. In connection with any legal proceedings or prospective legal proceedings.
iii. In order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk; and

iv. to the purchaser or prospective purchaser of any business or asset which we are or are contemplating selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. Security of your personal data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure firewall-protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

6. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

7. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. You may instruct us not to process your personal data for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.

8. Third-party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.